INTERGIS Code of Ethics
INTERGIS will establish a code of ethics as a standard to judge correct acts and values that employees and staffs should follow to grow as "a total solution logistics company with the highest competitiveness," trusted by customers, stockholders, investors, and the mayor and always strive to comply with this code of ethics.
- 1. Responsibilities and liabilities for customers
- We value customers as the highest priority, striving for customers to receive greater value by satisfying their requirements and expectations and trying to maximize profits for all stakeholders through efficient management.
- 2. Responsibilities and liabilities for stockholders and investors
- We always strive to increase the market value of stocks by managing faithfully through creation and innovation and maintaining transparency.
- 3. Responsibilities and liabilities for executives and staffs
- The company recognizes the dignity and value of each executive and staff member, treating them fairly according to their tasks and abilities and trying to improve their quality of life by creating a work environment where creativity can be fully displayed.
- 4. Responsibilities and liabilities of executives and staffs
- We carry out our tasks to the fullest extent with an honest and fair attitude, constantly striving to develop ourselves to firmly establish healthy values and strive to strengthen interpersonal relations within the company based on good faith.
- 5. Responsibilities and liabilities for information protection
- We consider properties of customers and assets and information of stockholders, investors, trading partners, and cooperative companies as our properties and ensure not to leak and distribute them to any third party under any circumstances except for work-related requirements. Furthermore, we do not deliver any information on executives and employees to any third party and consider their personal information a priority.
- 6. Correct relationships with trading partners and partner companies
- We respect the various regulations and trading customs under the order of the free market economy, secure a competitive advantage by fair means, and establish mutual trust through fair and transparent transactions.
- 7. Responsibilities and liabilities for the nation and society
- We respect values of the country and the society, comply with various regulations seeking to contribute to the development of the country through healthy corporate activities, and develop the mindset of a global company.
Article 1 Purpose
The purpose of these regulations is to promote ethical management activities by deciding on a criterion to conduct correct activities and values of INTERGIS and related procedures.
Article 2. Application Scope
These regulations are applicable to all executives and employees, trading partners, and cooperative companies performing the work of INTERGIS.
Article 3 Respect for Customers
Respect the opinions of customers with an attitude of good faith, a sincere heart and a kind attitude, always listen to customers, and place customers at the first priority in all judgments and acts.
Article 4 Customer Satisfaction
- ① Maximize customer satisfaction by displaying an attitude of respect for customers.
- ② Always serve customers with a decent appearance, proper clothing, and a polite and sophisticated demeanor.
- ③ Handle business of customers first and always keep promises to customers.
- ④ Clarify matters affecting the interests of customers.
- ⑤ Handle any complaints and suggestions of customers promptly and accurately.
Article 5. Customer Protection
- ① Engage the customers with an honest attitude to be a company that could be loved and trusted.
- ② Do not use or provide information to third parties regarding the customers for any purposes other than business-related activities without their prior consent.
Article 6. Value-Creation for Customers
- ① Always try to discover true values that customers need.
- ② Provide excellent-quality products and services on time and try to satisfy customers by developing technology and improving quality.
Article 9. Sincerity management
- ① Executives and staffs strive to raise corporate value by managing faithfully and complying with the articles of association and policies of the company and the laws and regulations.
Article 8 Maintenance of Transparency
- ① Regarding management data, respect general principles of corporate management and prepare/announce in accordance with the business accounting standards.
Article 9. Guarantee of Rights
- ① Respect stockholders’ right to know reasonable demands or suggestions and actively reflect them in management.
- ② Faithfully provide reliable and useful information in a timely manner throughout management as required by stockholders and investors.
Article 10. Protection of Profits
- ① Strive to protect the profits of investors and stockholders through consistent growth and development.
Article 11. Respect for Executives and liabilities
- ① Create an office atmosphere where employees can work freely and creatively and provide a safe and clean work environment and workplace.
- ② Executives and staffs should strive to achieve their dreams and retain pride by performing their work, based on a sense of ownership.
- ③ Firmly establish a system and devise necessary measures such as education so that work can be performed in proper ways.
- ④ Respect an individual’s religious and political opinion.
- ⑤ Respect individual privacy outside business hours.
Article 12 Fair Treatment
- ① Executives and staffs are given fair opportunities in education, transfer, promotion, etc., depending on their abilities and qualifications and not improperly punished due to their gender, educational level, religion, etc. Furthermore, their will for self-improvement is encouraged and through evaluation according to fair criteria, they shall be properly recognized.
Article 13. Expedite Promotion of Creativity
- ① Create a work environment as efficiently as possible where creativity can be promoted.
- ② Operate an effective system where executives and staffs can freely express healthy suggestions and difficulties and try to solve their problems.
Article 14. Basic Ethics of Executives and Staffs
- ① Maintain pride and self-esteem as a staff member and always adhere to an honest and fair attitude. Always strive to achieve high ethical values and maintain personal dignity and the company’s honor.
Article 15. Fair Performance of Duty
- ① Perform duties in legal and ethical ways by understanding various laws and the company’s regulations.
- ② Perform duties after clearly understanding the rights and responsibilities stipulated by the company’s policies and courses and take responsibilities for the consequences.
- ③ If performance conflicts with various laws, the company’s regulations or the public interest, report immediately according to the normal procedure.
- ④ Increase performance and efficiency of work with active cooperation and smooth communication between related departments.
- ⑤ Do not provide or ask for any form of money, gift or treat from the persons concerned while working.
Article 16. Ethics among Executives and Staffs
- ① Relationships at work should be cordial, based on good faith.
- ② Executives and staffs should seek to understand each other based on common courtesy and make the company feel comfortable.
- ③ Creation of fractions and discriminations based upon educational background, gender, religion, blood relations, place of birth, etc., are prohibited.
- ④ Executives and staffs have responsibilities to help and supervise each other so as to follow various rules and ethical regulations.
- ⑤ Unjust requests, money transactions and accepting bribery personally among executives and staffs are prohibited. However, accepting small presents among them within a socially accepted range (family events) is excluded.
- ⑥ Always seek to fulfill superiors’ business instructions. However, if instructions are unjust or illegal, unable to be fulfilled and if it is not corrected later, reporting should be conducted according to the following internal reporting procedure.
- ⑦ Understand sexual harassment related matters through sexual harassment preventive education at work and do not perform any acts that can be interpreted as sexual harassment.
Article 17. Protection of the Company’s Assets and Security Maintenance
- ① Do not use the company’s assets for personal purposes.
- ② Executives and staffs shall not perform work for any purpose other than official business during business hours.
- ③ Executives and staff shall not use the company’s assets personally for any purpose other than official business.
- ④ Do not buy and sell any rights to assets, including stock trading, using closed information of the company, customers, or trading partners, obtained while working in the company.
- ⑥ Maintain and manage information, planning, etc., on sales/finances, human resources affairs or technology not open to the public (including information acquired from other companies due to working in the company) and do not expose externally or leak to third parties without prior permission or approval according to the company’s stipulated policies and procedures.
- ⑦ The original text or copy of the above data, etc., shall not be in the possession of an employee even when resigning from the company. All data including documents, disks, PCs, and manuals shall be returned immediately and kept secret forever even after resigning.
- ⑧ If there is a work vacuum due to resignation or a long-term business trip, duties and responsibilities must be transferred to increase work efficiency.
Article 18. Fair Transactions
- ① Equal opportunities to participate shall be guaranteed in accordance with the principles of free competition and making things advantageous to each other by fairly providing the information required for transactions.
- ② All transactions shall go through sufficient discussion so that they can be fairly done in accordance with market principles.
- ③ Do not unilaterally change transaction conditions and procedures unfavorably without prior consultation with trading partners and cooperative companies.
- ④ Do not conduct any acts prohibited in the fair trade related regulations.
Article 19. Prohibition of Non-ethical Acts for Trading Partners and Cooperative Companies
- ① Do not accept any work-related money, gift certificates, treats or convenience offerings from trading partners and cooperative companies.
- ② Other non-ethical acts are prohibited.
- ③ Card payments, credit payment bills or loans shall not be paid or redeemed by trading partners on one’s behalf related to work. However, accepting a small gift within a socially accepted range is excluded.
- ④ Borrowing money from trading partners and cooperative companies is prohibited.
- ⑤ Renting assets or providing securities from trading partners and cooperative companies, related to work, for the purpose of personal convenience or profit is prohibited.
- ⑥ Taking actual profits by purchasing movable assets and real estate for lower price than a normal price, related to work, is prohibited.
Article 20. Health Business Activities
- ① Perform reasonable and healthy business activities while respecting social values.
- ② Reject obstacles impeding healthy business activities.
- ③ Fulfill social responsibilities of the company through education, culture, scholarship, and social welfare services.
- ④ Contribute to the development of the society by encouraging executives and staffs to participate in social service activities.
- ⑤ Accept reasonable requirements from all social classes and local residents with modesty.
- ⑥ Contribute to the development of the company by consistently creating employment.
Article 21. Non-involvement in Politics
- ① INTERGIS Co., Ltd does not involve itself in politics.
Article 22. Violation of the Codes of Ethics
- ① Executives and staff shall immediately propose or report matters violating responsibilities and liabilities of the company specified in this code of ethics to the personal committee
Ethical Management Activities
We operate a reporting system where violation of ethical management or corruption and fraud of executives and staffs can be reported. We aim to improve corruption and fraud of executives and staffs, and irrational systems and work processes through this system and to reform ourselves as a clean and transparent company.
Education and Promotion of Awareness of Ethical Management
Education on ethical management is implemented for executives and staffs to secure management transparency and improve their ethics. We promote the concept of ethical management, INTERGIS codes of ethics and practice guidelines for ethical standards, so that executives and staffs can make the correct ethical decisions in many decision-making processes they encounter. We also strive to make ethical management become rooted as a corporate culture by sharing prohibition cases of practical guidelines of ethical standards.
Campaign for a Bright Organizational Culture
It is strictly prohibited to receive money and valuables, and to be treated in a way of creating a favored relationship with the persons concerned. In particular, receiving funds for congratulations and condolences and other personal gifts is entirely prohibited. If one unavoidably receives money, a present or expenditure for congratulations and condolences, it shall be returned or submitted to the management team of the business place. We are hereby striving to establish an ethical management culture by directly donating submitted gifts to social services, etc.