Sustainability
INTERGIS Quality Management
INTERGIS is consistently pursuing quality improvement activities by establishing a systematic quality management system to provide consistent services, satisfying requirements from customers and other stakeholders, even exceeding their needs and requirements.
Quality Management Policies
INTERGIS Co., Ltd, a very competitive total solution logistics company, provides excellent quality service as all executives and staff work together in unanimity, and furthermore strive to exceed the requirements and expectations of customers.
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Policies 1. Provide technology and service suitable for customer requirements.
- Policies 1.1Follow the requirements, legislations, and regulations of customers.
- Policies 1.2Standardize work and establish a process to satisfy the requirements.
- Policies 1.3Secure accurateness, timeliness, and reliability of service.
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Policies 2. Improve the quality consistently to maintain its excellence
- Policies 2.1Maintain and improve a work process properly.
- Policies 2.2Organize standardization and knowledge. Share knowledge and experience in the company
- Policies 2.3Improve employees’ competence and inspire quality awareness through education and training.
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Policies 3. Satisfy requirements and expectations of the customers and the persons concerned as well.
All of the executives and staffs understand, implement and maintain the quality management policies, and perform work in accordance with the procedures and policies since all activities affecting the quality are the fundamental principles of customer satisfaction.
Quality Management Certificate
ISO 9001: 2015
Seven Principles of Quality Management
01Customer-oriented
INTERGIS seeks to satisfy the requirements of customers and even to exceed their expectations.
02Leadership
The management presents purposes and directions to staffs participating in the organization’s quality goals and creates conditions for quality improvement.
03Participation of staff members
Each staff member has sufficient competence and proper rights, and creates value by actively participating.
04Process access
Realize quality management effectively and efficiently through logical, process access.
05Improvement activity
Implement improvement activities consistently to maintain the current performance level, and furthermore satisfy internal and external environments and expectations.
06Evidence-based decision making
Secure objectivity and reliability by making a decision based on data analysis and evaluation.
07Relationship management
Manage relationships between suppliers and other persons concerned for consistent quality management.
Quality Management Process
INTERGIS realizes quality management based on the PDCA process.
Consistent Quality Management
- Quality Management
- Plan
- Do
- Check
- Action
Quality Management Cases
Awarded the BPA contribution plaque in 2007
The award was received in recognition of our improved productivity through consistent efforts to improve service quality.
Awarded a commendation from the commissioner of the Korea Customs Office in 2011
The award was received in recognition of our contribution to customs administration through high service quality as an export and import port logistics company.
Awarded the Tin Tower Order of Industrial Service Merit in 2012
The award was received in recognition of our contribution to the promotion of the logistics industry and development of the national industry through quality management.
Awarded with an appreciation plaque from a customer in 2013
We were selected as the Best Partner by a customer (Hyundai Merchant Marine) by providing high-quality service.
Awarded a commendation by the Ministry of Maritime Affairs and Fisheries in 2017 as the company operating pier excellently
The commendation was received as Busan North Port Pier 7 and Gamcheon Central Pier contributing to the improvement of the port’s productivity by consistently striving to improve service quality including investing in port infrastructure and improvement of the operation process.